COVID-19 Information

    Includes Translated Resources

    COVID-19 Update

    Due to the current outbreak of coronavirus in Victoria, the statewide lockdown has been extended to 11:59pm, Tuesday 27 July. 

    For the latest information on the current COVID-19 restrictions and advice for Victoria, visit or visit for information on exposure sites and where to get tested.


    Get Tested

    There are more than 300 locations across Melbourne and Victoria where there is a risk you may have been exposed to COVID-19. If you, or your friends or family, went to any of the exposure sites listed here at the times indicated, please follow the advice given for that particular site.

    If you have cold or flu like symptoms, such as a cough, fever, sore throat, shortness of breath or runny nose, even if these are mild, you should get tested for COVID-19.

    Find out where you can get tested here.

    Vaccinations and Testing are free for everyone.



    COVID-19 Vaccines

    Getting vaccinated helps protect you from getting sick from COVID-19. The vaccines being used in Australia are very effective at preventing serious illness and loss of life from COVID-19. Vaccination centres are open to people who are eligible to receive a COVID-19 vaccine. You can now use the in-language eligibility checker in several languages. 

    The Victorian Government’s Vaccine Hub page is updated regularly as new information becomes available. Click here to find a vaccination centre near you.

    For the translated vaccine information click here or go to the Australian Department of Health webpage.


    Checking-in & Contact Tracing

    Check-in through a QR code is now compulsory for all shops and businesses. Checking in at venues and facilities helps with contact tracing and keeps Victoria safe and open. When you check-in, you create a record of the time and date you visited a venue. This means that if there is a COVID-19 outbreak, contact tracers can quickly access your contact information and get in touch with you, if you’ve visited a public exposure site. This will help to contain a COVID-19 outbreak.


    Support Available

    Family Recover Fund

    Culturally and linguistically diverse individuals and families in Victoria who have been significantly impacted by COVID can access case management support (with a focus on mental health recovery, education, training and employment) through the Family Recovery Program. Information regarding this program is available in 13 community languages (attached). If you would like more info, please contact

    Extreme Hardship Support Program

    The Extreme Hardship Support Program (EHSP) provides emergency financial assistance to people on temporary and provisional visas and undocumented migrants who are not eligible for Commonwealth Government income support. It assists people with zero or very limited savings, income or community support to pay for food, medicine and bills during the coronavirus pandemic. EHSP is a Victorian Government program delivered by Red Cross and the Brotherhood of St Laurence.

    Food Relief

    For referral for food relief and essentials:


    Coronavirus hotline: 1800 675 398

    If you are concerned that you may have coronavirus (COVID-19) and need help understanding what to do next or what support services are available,  please call the dedicated hotline – open 24 hours, 7 days.

    If you need an interpreter, call the coronavirus (COVID-19) hotline 1800 675 398 and press 0.

    Please keep Triple Zero (000) for emergencies only.

    If you are an NDIS participant you can also call the national hotline on 1800 020 080

    Information in Your Language

    You can find more in-language Coronavirus information and resourced here

    In-language Videos

    Translated videos are available in 18 languages on COVID-19 topics, including:

    • How to access financial and other support when you need to get a test or isolate at home and can’t go to work
    • Your mental health and wellbeing
    • Getting tested for coronavirus quickly
    • Staying at home when you test positive for COVID-19, or are a close contact.

    Finding in-language video resources at

    Mental Health

    It is important to look after and check-in on everyone’s health and wellbeing during the current COVID-19 pandemic.

    You can phone, text or email Beyond Blue for support.

    Find translated information and resources on Mental Health during COVID here.

    North Western Melbourne Primary Health Network (NWMPHN) has produced a range of in-language videos about mental health, including the Hindi video below.

    Find other in-language mental health videos from NWMPHN here.