COVID-19 Update

Lockdown measures are currently In place in Melbourne and Mildura as a result of theCOVID-19 outbreak.  There are only six reasons to leave home and a 9pm to 5am curfew is in place in metropolitan Melbourne. There are currently no restrictions on the reasons to leave home in regional Victoria (other than Mildura), but staying COVIDsafe remains crucial. lFor a full snapshot of restrictions across Victoria, click here.


Getting Tested

There are multiple locations across the state where there is a risk you may have been exposed to COVID-19. If you or you loved ones went to any of the exposure sites listed here at the times indicated, please follow the advice given for that particular site. If you have cold- or flu-like symptoms, even if they are mild, please get tested as soon as possible. Find out where you can get tested here. 


Getting Vaccinated

Free and safe COVID-19 vaccines are currently available for everyone aged 12 years and over. Anyone aged 12 years and over is eligible to receive the Pfizer and Moderna vaccines, and anyone aged 18 years and over can receive the AstraZeneca vaccine. Aboriginal and Torres Strait Islander people, and people with a disability or special requirements, can visit any Victorian vaccination centre to get vaccinated, without needing to book. 

The more people who get vaccinated, the more protection there is for you, your loved ones and your community. Getting a COVID-19 vaccine means you are much less likely to spread COVID-19, or get very sick or go to hospital if you get the virus.

Find a vaccination centre near you here. Find information on vaccines in your language here.


Checking In and Contract Tracing

Checking in using a QR code is now compulsory for all shops and businesses. When you check-in, you create a record of the time and date you visited a venue. This means that if there is a COVID-19 outbreak, contact tracers can quickly get in touch with you, if you’ve visited a public exposure site. This will help to contain the spread of COVID-19.


Support Available

There are a number of support packages available to individuals, families and businesses that have been impacted by COVID-19, including financial relief, food relief, rent relief and assistance with paying utility bills. Find out more about about the packages you’re eligible for here.


Family Recovery Fund

Individuals and families who have been significantly impacted by COVID-19 can access case management support (with a focus on mental health recovery, education, training and employment) through the Family Recovery Program. Information regarding this program is available in 13 community languages. If you would like more information or would like to register your interest in accessing this fund, please contact



The Extreme Hardship Support Program (EHSP) provides emergency financial assistance to people on temporary and provisional visas, and undocumented migrants not eligible for government income support. The EHSP assists people with zero or very limited savings, income or community support to pay for food, medicine and bills during the pandemic. It is a Victorian Government program delivered by the Brotherhood of St Laurence and Red Cross.

Coronavirus hotline: 1800 675 398

If you are concerned you may have coronavirus (COVID-19) and need help understanding what to do next or what support services are available, please call the dedicated hotline which is open 24 hours, 7 days a week.

If you need an interpreter, call the coronavirus (COVID-19) hotline on 1800 675 398 and press 0.

Please keep Triple Zero (000) for emergencies only.

Our COVID-19 Multicultural Outreach team is working alongside a range of organisations and health experts to deliver education sessions in order to keep migrant and refugee communities engaged, supported and informed about the public health response to the pandemic. Find a list of our upcoming COVID-19 sessions here.

Translated Resources

Information about COVID-19 is available in Arabic, Chinese (Simplified & Traditional), Greek, Hindi, Somali, Samoan, Vietnamese and 50 other languages including English. Find these translated resources here.

In-language Videos

Translated videos are available in 18 languages on COVID-19 topics, including:

  • How to access financial and other support when you need to get a test or isolate at home and can’t go to work
  • Your mental health and wellbeing
  • Getting tested for coronavirus quickly
  • Staying at home when you test positive for COVID-19, or are a close contact.

Finding in-language video resources at

Mental Health

It is important to look after and check-in on everyone’s health and wellbeing during the current COVID-19 pandemic.

You can phone, text or email Beyond Blue for support.

Find translated information and resources on Mental Health during COVID here.

North Western Melbourne Primary Health Network (NWMPHN) has produced a range of in-language videos about mental health, including the Hindi video below. Find other in-language mental health videos from NWMPHN here.