It’s important that we continue keep ourselves, our loved ones and community protected from COVID-19. Here are some tips for staying COVIDsafe:

    • do regular rapid antigen tests (RAT) to screen for infection
    • wear a mask indoors to help slow infection
    • wash your hands frequently
    • stay up to date with vaccinations
    • stay home if you are unwell or test positive to COVID-19.

    Below, we have outlined how to get tested, what to do if you have COVID-19, how to get vaccinated and access additional support you may need. We’ve also included special information for older people, those living with disabilities and immune compromised individuals, who are at higher risk of infection.

    Please note: You can access COVID-19 vaccine information in-language here

    How do I get tested?

    Rapid antigen tests (RATs) are the preferred means of testing for COVID-19 for most Victorians. They are quick and accurate, particularly if you have symptoms or have been in contact with someone who has COVID-19.

    If you have symptoms and get a negative RAT result, stay home until your symptoms go away and continue to take RATs over the next several days. RATs are better able to detect COVID-19 when repeated over successive days.

    You can collect up to five free RATs at state testing sites when you present your Medicare card. NDIS (National Disability Insurance Scheme) participants and Disability Support pensioners can collect up to 20 RATs at selected testing sites and through Disability Liaison Officers.

    If you would like to know more about COVID-19 testing, please visit the Victorian Government website here or call the 24/7 Coronavirus hotline on 1800 675 398.

    What do I do if I test positive for COVID-19?
    If you test positive, report your result online or by calling 1800 675 398 (press 0 for a translator) so you can access the right care and treatment. You should isolate for at least 5 days and until you do not have any symptoms. If you need to leave home in an emergency, wear a face mask.

    It’s important to tell your workplace, school, people you live with and anyone else you may have come in contact with that you have tested positive. If you must have visitors to your home, let them know you have COVID-19 so they can take steps to protect themselves. Organise home delivery of essentials like food and medicines, and get support from family and friends. Find out more about what to do if you test positive or are a close contact here.

    For most people, recovering from COVID-19 at home is the best option. Managing COVID-19 at home when you have mild symptoms ensures hospital beds are kept free for people who are seriously unwell and need urgent medical treatment. Eligible people who have COVID-19 can also access antivirals and other medicines to prevent them from getting so sick that they need to go to hospital. However, vaccinations are the still best way to protect yourself from becoming severely ill with COVID-19.

    It’s important to watch your symptoms and get help if you feel like they are worsening. If you feel your symptoms are worsening contact a GP, GP Respiratory Clinic or the National Coronavirus Helpline on 1800 020 080. For urgent help, please call Triple Zero (000).

    How do I get vaccinated?

    Getting vaccinated protects you against COVID-19, helps prevent you from getting seriously ill and reduces the spread of COVID-19 to others. Vaccines are free and available to everyone aged 5 and over at pharmacies and GP clinics across Victoria. The more people who get vaccinated, the more protection there is for you, your loved ones and your community. Book your vaccination here. Find information on vaccines in your language here.

    How do I access support?
    There are a number of support packages available to individuals, families and businesses that have been impacted by COVID-19, including financial relief, food relief, rent relief and assistance with paying utility bills. Find out more about about the packages you’re eligible for here.


    Partners in Wellbeing is an initiative funded by the Victorian Government and delivered by Neami National, EACH and the ACSO. The initiative provides free and confidential wellbeing coaching, veterans support, and small business support, which includes personal support for small business owners, financial counselling and a Business Advisory Service to help small business owners develop in the areas of marketing, HR management and more.

    ECCV has produced a series of in-language COVID-19 videos featuring the stories of inspiring seniors in our diverse communities. Find out more here.

    Coronavirus hotline: 1800 675 398

    If you are concerned you may have COVID-19 and need help understanding what to do next or what support services are available, please call the dedicated 24/7 hotline.

    If you need an interpreter, call the hotline on 1800 675 398 and press 0.

    Please keep Triple Zero (000) for emergencies only.

    Our COVID-19 Multicultural Outreach team is working alongside a range of organisations and health experts to deliver education sessions in order to keep migrant and refugee communities across Victoria supported, engaged and informed about the public health response to the pandemic.

    Translated Resources

    Information on COVID-19 is available in Arabic, Chinese (Simplified & Traditional), Greek, Hindi, Somali, Vietnamese and more languages here.

    In-language Videos

    The Victorian Government has translated videos in 18 languages on the following COVID-19 related topics:

    • How to access financial and other support when you need to get a test or isolate at home and can’t go to work
    • Your mental health and wellbeing
    • Getting tested for coronavirus quickly
    • Staying at home when you test positive for COVID-19, or are a close contact.

    Find the videos here:

    Mental Health

    It is important to look after your mental health and wellbeing during the COVID-19 pandemic. There are a number of specialist mental health services and resources available for Victorians from migrant and refugee backgrounds. Find them here. You can also call 1300 375 330 to get support through your local Mental Health & Wellbeing Hub, which provides free support for all Victorians.

    North Western Melbourne Primary Health Network (NWMPHN) has produced a range of in-language videos about mental health. Find them hereThe federal Government also has translated videos about taking care of your mental wellbeing during the pandemic, including the one in Cantonese below. Find them all here.