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Due to the rapidly changing circumstances around coronavirus, ECCV will be sending the NDIS Readiness Newsletter every fortnight to keep you updated. 
  • If you suspect you may have the Coronavirus disease call the dedicated DHHS hotline on 1800 675 398. If you are a NDIS participant you can also call the national hotline on 1800 020 080.    
  • Information and referrals for people with disability and their supporters about Coronavirus: Contact the Disability Information Helpline on 1800 634 787.
  • If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
Please keep Triple Zero (000) for emergencies only.

If you need an interpreter, please call 131 450 first.
Latest updates and information on Coronavirus:
Victorian Government Department of Health and Human Services
Australian Government Department of Health - Coronavirus advice for people with disability

NDIS Quality and Safeguards Commission
National Disability Insurance Scheme - Information about changes to how the NDIS works during the COVID-19 pandemic in 12 languages.  

Coronavirus: DHHS advice and information available in 49 languages

Health Translations -  A comprehensive place to find current COVID-19 multilingual information in 70 languages including Auslan and Easy English. 
SBS news and information about coronavirus (COVID-19) available in 63 languages

MyAusCovid-19 app: Multilingual resource application produced by Migration Council Australia (MCA) for Australia’s culturally and linguistically diverse communities about COVID-19, its impact and available support. 

Coronavirus AUSLAN updates: Expression Australia 
Blind Citizens Australia: Information on coronavirus for people who are blind or vision impaired
Coronavirus Easy English Guides
Looking after your mental health: Comprehensive list of information and resources to support those affected.
The coronavirus (COVID-19) test is free for everyone.This includes people without a Medicare card, such as visitors from overseas, migrant workers and asylum seekers.

Information on Coronavirus (COVID-19) testing has been translated into 47 languages by the DHHS.

If you do not speak English and need an interpreter, call TIS National on 131 450. If you are concerned, call the coronavirus hotline 1800 675 398 (24 Hours).

NDIS Coronavirus (COVID-19) information and support
Please check this page regularly for the latest information on the response to coronavirus (COVID-19).
Help us advocate for the CALD NDIS sector! 

ECCV has engaged the Global Consulting Group (GCG) to conduct research on how exisiting and prospective multicultural and ethno-specific providers can adopt and adapt to the National Disability Insurance Scheme (NDIS).
The main goals of this research project are:
  • to inform how ECCV will support aspiring and existing Culturally and Linguistically Diverse (CALD) NDIS providers.
  • to develop an easy to use NDIS provider guide with a comparison of available business model options.
In order to achieve the above, we would like to learn about some of the benefits and challenges of navigating and operating under the NDIS. We invite organisations which have transitioned or are considering transitioning to NDIS models to complete our 10 minute survey. 

For any queries please contact Gabriele Rukas on

Complete the survey

NDIS: What's working and what's not? Every Australian Counts wants to hear from you!

The NDIA have introduced lots of changes in the last few weeks to try and help people with disability and their families to get through this difficult period.

Every Australian Counts want to know what’s working and what’s not – and what still needs to change. They have put together a short survey to ask you how things are going and if you are getting the support you need. You can say as much or as little as you want. 

You can fill out the survey online here

Or download the Easy Read survey here

Every Australian Counts will make a report and use the results to keep pushing for the changes you need with the NDIS.

2020 Multicultural Media Grants Program

The 2020 Multicultural Media Grants Program is a one-year program that delivers on a Victorian Government election commitment to support the vital role multicultural media organisations play in keeping multicultural communities informed, connected and supported. 

The program aims to support outlets to:
•    extend their reach
•    enhance the quality of their services, coverage or capacity 
•    create a greater sense of belonging and connection in multicultural communities


More information

Coronavirus Response Community Grants

City of Melbourne are offering grants of up to $5000 to help not for profit organisations and community groups support local communities affected by COVID-19.

Examples of assistance may include:

  • supporting those who are self-isolating, being quarantined at home or are dependent on external services that are no longer running
  • providing goods or services for vulnerable community members, such as transport or essential supplies like prescribed medication 
  • creating innovative ways to reduce social isolation and build community connection, such as online programs or information sharing.


More information

Psychosocial disability and navigating the NDIS - Podcast

The NDS has published a podcast on 'psychosocial disability and navigating the NDIS'. Guest speaker of this episode is Susan Brunton, the NDIS service lead for the mental health program at Monash Health.

More information

National Multilingual Disability Hub
Settlement Services International (SSI) multilingual hotline and website provides relevant and easily accessible information on disability and the NDIS in 14 languages:
Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish, Tamil, Urdu and Vietnamese. 

For more information contact:
Cross-cultural Communication in the Disability Sector

The Centre for Culture Ethnicity and Health (CEH) has developed 3 new training videos in partnership with the Summer Foundation’s Upskill project. They complement their: Working across cultures in the NDIS workshops, taking a deeper look at 3 important tools of cross-cultural communication in the disability sector:

  • Using Teach back to improve understanding
  • Cultural understandings of disability
  • Working with interpreters
More information
Disability Support Toolkit -1800Respect

The Disability Support Toolkit has resources for front line workers supporting people with disability who have been impacted by violence and abuse. The Toolkit is a result of the Disability Pathways Project, which aimed to improve responses for people with disability who have been impacted by sexual assault, domestic and family violence.


More information 

Free Redress Support for People with Disability 

People With Disability Australia (PWDA) is offering free support and information for people with disability who may want to access or apply for the National Redress Scheme. 

PWDA can provide people with disability information to help understand the Redress Scheme, what their rights are, and how their personal information will be shared in the application process. 

NDIS explained 

ADEC has produced a number of videos that explain the NDIS in the following community languages:

- Mandarin
- Vietnamese
- Arabic

More information 


Funded by the Victorian State Government and the Department of Health and Human Services through the Victorian Disability Advocacy Futures Grants Program and the NDIS Transition Support Package.

Copyright © *2019 Ethnic Communities' Council of Victoria *, All rights reserved.

Our mailing address is:
Suite 101, 398 Sydney Road, Coburg, 3058

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