Disability Directory
Welcome to the ECCV online directory dedicated to key multicultural NDIS, Health, Disability organisations, and resources.
People with disability from migrant and refugee backgrounds may face a lack of information, isolation, and difficulty connecting with support services.
Many organisations offer disability support and advocacy services, from organising suitable bilingual carers to providing culturally and linguistically appropriate resources.
To contribute to this page or update your details, contact us:
Phone: (03) 9354 9555
Email: ndis@eccv.org.au
NDIS
The following organisations make it easy to help access, navigate and understand the National Insurance Disability Scheme (NDIS), including translated information.
Key Multicultural Disability Organisations
The following organisations are specialised to assist and provide services for CALD (culturally and linguistically diverse) people with disability and the Victorian community.
Find an organisation by category
Connect and get familiar with key disability service and employment providers, advocacy groups and access useful resources and legal support.
Local
Services
Peak Bodies
(Victoria)
Peak Bodies
(National)
Advocacy
Organisations
Inclusive
Employment
Resources
Legal Support and Complaints
Local Services
DND – Disability and Diversity
DND is a self-advocacy program supporting people with disability from migrant and refugee backgrounds living in North West Victoria. The program is run by people with disability from CALD backgrounds and delivered at the Migrant Resource Centre (MRC) St Albans office.
Contact
Phone: (03) 9367 6044
Email: dnd@mrcnorthwest.org.au
Migrant Resource Centre North West
MRC North West Region Inc is registered to provide support for NDIS participants in Brimbank, Melton, Hume and Moreland.
Contact
Phone: 1300 676 044
Website
https://www.mrcnorthwest.org.au
Migrant Information Centre (Eastern Melbourne)
The Centre helps migrants, refugees, people with disabilities, community groups and service providers in Eastern Melbourne through their settlement, disability support services included.
Contact
Phone – Box Hill: (03) 9285 4888
Phone – Ringwood: (03) 9870 1351
Website
https://miceastmelb.com.au
Peak Bodies (Victoria)
Amaze
Amaze works with people with autism to build their capacity to engage with the NDIS whilst developing skills and confidence to participate in the community.
Contact
Phone: 1300 308 699
Email: info@amaze.org.au
Website
https://www.amaze.org.au
Blind Citizens Australia (BCA)
BCA represents blind and vision impaired Australians. Its mission is to achieve equity and equality, to empower, promote positive community attitudes, and strive for quality services.
Contact
Phone: 1800 033 660
Email: bca@bca.org.au
Website
https://www.bca.org.au
Carers Victoria
Carers Victoria offers advice, support and information for multicultural carers. Information, resources and fact sheets are available in a multitude of languages.
Contact
Phone: 1800 242 636 | (03) 9396 9500
Email: reception@carersvictoria.org.au
Deaf Victoria
Deaf Victoria is the peak advocacy body representing deaf and hard of hearing Victorians. They aim to ensure deaf and hard of hearing people in Victoria experience equality, opportunity and connection, and are valued for their unique contributions towards a diverse society.
Down Syndrome Victoria
The Down Syndrome Federation provides a range of supports and services for people with Down syndrome, their families and supporters. They also provide services to schools, health professionals and other professionals who want to learn more about Down syndrome.
Contact
Phone: 1300 881 935
Email: info@downsyndrome.org.au
Mind Australia
Mind Australia support people experiencing mental health and wellbeing concerns to find help, hope and purpose in their lives and have been providing mental health and wellbeing support to people, and their families, friends and carers, for more than 40 years.
Contact
Phone: (03) 9455 7000
Website
https://www.mindaustralia.org.au
Peak Bodies (National)
Australian Federation of Disability Organisations (AFDO)
AFDO is a Disabled People’s Organisation (DPO) controlled by people with disability, aiming to increase people’s understanding of the NDIS and boost their confidence in accessing the scheme.
Contact
Phone: (02) 6198 3361
Email: office@afdo.org.au
Website
https://www.afdo.org.au
National Disability Services (NDS)
NDS is Australia’s peak body for non-government disability service organisations, representing over 1200 providers offering services to people with all types of disability.
Contact
Phone: (03) 8341 4300
Website
https://www.nds.org.au
Children and Young People with Disability (CYDA)
CYDA is the national peak body for children and young people (aged 0-25) with disability. It is a not-for-profit community-based organisation making sure governments, communities and families, are empowering children and young people with disability to fully exercise their rights and aspirations.
Contact
Phone: 03 9417 1025
Email: info@cyda.org.au
Website
https://www.cyda.org.au
Deafness Forum of Australia
Deafness Forum is the peak national body representing the interests of Australians who are deaf, a hearing loss, or an ear or balance disorder, and their families.
Contact
Email: hello@deafnessforum.org.au
Disability Advocacy Network Australia (DANA)
DANA is the national representative body for a network of disability advocacy organisations throughout Australia, supporting communication and information sharing between advocacy organisations, and promoting the rights, needs and value of people with disabilities.
Contact
Email: ceo@dana.org.au
Website
https://www.dana.org.au
First Peoples Disability Network Australia
FPDN is a national organisation governed by First Peoples with lived experience of Disability, offering services for Australia’s First Peoples with disability, their families and communities.
Contact
Email: enquiries@fpdn.org.au
Website
https://fpdn.org.au
Inclusion Australia
Inclusion Australia is the national peak body for intellectual disability, providing expertise and advice to Federal Government and other organisations to drive systemic change in Australia.
Contact
Phone: 1300 312 343
Email: admin@inclusionaustralia.org.au
Physical Disability Australia (PDA)
PDAustralia is a national peak Disability Peoples Organisation (DPO) run by people with physical disability for people with physical disability, enabling every Australian living with a physical disability to realise their full potential.
Contact
Phone: 1800 732 674
Email: manager@pda.org.au
Website
https://www.pda.org.au
Vision Australia
The leading national provider of blindness and low vision services in Australia, working in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life.
Contact
Phone: 1300 84 74 66
Email: info@visionaustralia.org
Advocacy Organisations
Action for More Independence & Dignity Accommodation (AMIDA)
AMIDA provides advocacy, information, support & campaigning for people with disabilities in the area of housing and tenancy issues.
Contact
Phone: 1300 308 699
Email: amida@amida.org.au
Website
https://www.amida.org.au
Association for Children with a Disability (ACD)
ACD is the leading advocacy and information service for families of children with disability in Victoria. ACD runs workshops to help parents navigate the NDIS.
Contact
Phone: 1300 225 369
Email: mail@acd.org.au
Website
https://www.acd.org.au
Brain Injury Australia
Brain Injury Australia (BIA) is the central clearinghouse of information and gateway to nationwide referral for optimising the social and economic participation of all Australians living with brain injury.
Contact
Phone: 1800 272 461
Email: admin@braininjuryaustralia.org.au
Brain Injury Matters (BMI)
BIM is a community managed organisation that works to make life better for people living with Acquired Brain Injury, helping them access services, participate in peer support groups, and develop skills and self-confidence.
Contact
Phone: (03) 9639 7222
Email: office@braininjurymatters.org
Cerebal Palsy Support Network
CPSN is an independent, user-led, community focused and purpose-driven not-for-profit organisation which provides information, resources and support to people with cerebral palsy and their families.
Contact
Phone: 1300 277 600
Email: psn@cpsn.org.au
Website
http://www.cpsn.org.au
Communications Rights Australia (CAUS)
An advocacy and information service for people with little or no speech. CAUS Support Coordination helps with NDIS planning and the supports available.
Contact
Phone: 1300 666 604
Email: info@communicationrights.org.au
Council for Intellectual Disability
CID is a disability rights organisation led by people with intellectual disability, campaigning for change and providing information, workshops and resources.
Contact
Phone: 1800 424 065
Email: info@cid.org.au
Website
https://cid.org.au
Deaf Connect
Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, supporting them and their families to make choices and actions to thrive in life, while delivering on a national agenda to improve equity for the Deaf community, and to remove systemic cultural and language barriers.
Contact
Email: info@deafconnect.org.au
Website
https://deafconnect.org.au
Disabled People’s Organisations Australia
DPO Australia is an alliance of four national Disabled Peoples Organisations (DPOs) in Australia, promoting and advancing the human rights and freedoms of all people with disability.
Contact
Email: director@dpoa.org.au
Website
https://dpoa.org.au
Disabled Advocacy Network Australia (DANA)
DANA is the national representative body for a network of disability advocacy organisations throughout Australia, supporting communication and information sharing between advocacy organisations, and promoting the rights, needs and value of people with disabilities.
Contact
Email: ceo@dana.org.au
Website
https://www.dana.org.au
Disabled Justice Advocacy (DJA)
DJA provides advocacy support to people who have high support needs as a result of a physical or multiple disabilities.
Contact
Phone: (03) 9474 0077
Toll Free Number: 1800 808 126
Website
https://dja.org.au
Disability Resources Centre (DRC) Advocacy
DRC is a membership-driven advocacy and campaigning organisation run by and for people with lived experience of disability, working to ensure that Victorians with disabilities enjoy the same rights and opportunities as every other member of society.
Contact
Phone: 03 9671 3000
Email: info@drc.org.au
Website
https://drc.org.au
Dylan Alcott Foundation
The Dylan Alcott Foundation is a charitable organisation with the core purpose of helping young Australians with disabilities gain confidence, fulfill their potential and achieve their dreams.
Contact
Phone: (03) 9624 2250
Email: info@dylanalcottfoundation.com.au
Every Australian Counts
The Dylan Alcott Foundation is a charitable organisation with the core purpose of helping young Australians with disabilities gain confidence, fulfill their potential and achieve their dreams.
Contact
Email: info@everyaustraliancounts.com.au
People with Disability Australia
PWDA is a national disability rights, advocacy and representative organisation that is made up of, led and governed by people with disability.
Contact
Email: pwd@pwd.org.au
Website
https://pwd.org.au
Post Polio Victoria
Post Polio Victoria has been established to advocate for people with polio so that they can have access to the information and services they need to live actively and independently.
Contact
Phone: 0431 702 137
Email: postpoliovictoria@gmail.com
Queerspace LGBTIAQ + Disability Advocacy and Connection
This peer support group aims to reduce social isolation and build connection through the ongoing recognition and celebration of the shared lived and living experiences of disabled LGBTIQA+ folk. The group runs fortnightly via Zoom on Mondays from 6pm – 7:30pm.
Contact
Phone: (03) 9663 6733
Email: queerspacedisability@ds.org.au
Website
https://www.queerspace.org.au/our-programs/lgbtiqa-disability-project
Reinforce Inc.
Reinforce is a self-advocacy organisation for people with an intellectual disability. It provides training, resources, lobbies government, holds forums, and promotes socialising and networking.
Contact
Phone: (03) 9650 7855
Website
http://reinforce.org.au
Star Victoria Inc.
STAR Victoria is an independent community organisation, dedicated to advocating for and working with people who have an intellectual disability and their families.
Contact
Email: info@starvictoria.org.au
Website
https://starvictoria.org.au
United Brains
United Brains’ is a network of Acquired Brain Injury (ABI) self-advocates and support groups from across Victoria, providing pportunities to connect, and unite their voices to lobby government, community, employment agencies, and medical services.
Contact
Phone: (03) 9639 7222
Email: admin@unitedbrains.org.au
Victorian Advocacy League for Individuals with Disability
VALID’s mission is to promote and protect the human rights of people with an intellectual disability and to champion their rights as citizens to: Community Presence, Choice, Respect, Community Participation and Self Determination.
Contact
Phone: (03) 9416 4003
Email: intake@valid.org.au
Website
https://valid.org.au
Women with Disabilities Victoria (WDV)
WDV is a not-for-profit Disabled Peoples Organisation (DPO) representing women with disabilities in Victoria. It is run for and by women and non-binary people with all kinds of disabilities, of all ages, backgrounds and lifestyles.
Contact
Phone: (03) 9286 7800
Email: wdv@wdv.org.au
Website
https://www.wdv.org.au
Young People in Nursing Homes National Alliance
A national organisation promoting the rights of younger people with disabilities and complex support needs who are living in residential aged-care facilities or at risk of admission to them.
Contact
Phone: 0437 178 078
Website
http://www.ypinh.org.au
Youth Disability Advocacy Service (YDAS)
A national organisation promoting the rights of younger people with disabilities and complex support needs who are living in residential aged-care facilities or at risk of admission to them.
Contact
Email: ydas@yacvic.org.au
Inclusive Employment
AtWork
AtWork Australia improves participation in society for people living with disability or disadvantage by helping them build skills and job readiness and supporting through job interviews and into employment.
Contact
Phone: 1300 080 856
Website: https://www.atworkaustralia.com.au
Ability Works
Ability Works is a renowned not for profit social enterprise that offers a welcoming and inclusive workplace for people from all walks of life, delivering inventive, commercially competitive solutions for our business customers.
Contact
Phone: (03) 9853 7080
Website: https://www.abilityworks.com.au
Brunswick Industries
Brunswick Industries Association is a leading employer of people with a disability and provides businesses with a competitive choice when looking to outsource their service and production requirements. Accredited social enterprise. NDIS provider.
Contact
Phone: (03) 9380 7444
Email: reception@brunswickindustries.org.au
Website: https://www.brunswickindustries.org.au
JobAccess
JobAccess is the national hub for workplace and employment information for people with disability, employers and service providers. Created by the Australian Government, it brings together the information and resources that can ‘drive disability employment’.
Contact
Phone: 1800 464 800
Website: https://www.jobaccess.gov.au
LaTrobe Valley Enterprises
LVE offers meaningful work opportunities for people living with a disability, giving them the ability to integrate and participate as fully as possible in the life of the general community and gain their independence.
Contact
Phone: (03) 5134 1555
Email: office@lve.com.au
Website: https://lve.com.au
WISE Employment
WISE Employment is one of Australia’s leading not-for-profit employment services providers and agency for Disability Employment Services (DES), Workforce Australia, social enterprises, NDIS supports, rehabilitation, training, mental health programs, and specialist job seeker and employer programs and services.
Contact
Phone: 1800 685 105
Email: enquiries@wiseemployment.com.au
Workskil Australia
Workskil provides a range of employment, work experience, disability, youth, Indigenous and community services, helping Australians with disadvantage or disability to achieve sustained economic and social self-reliance.
Contact
Phone: 1800 125 555
Website
https://www.workskil.com.au
Resources
Centre for Culture Ethnicity and Health (CEH)
CEH offers a range of resources, tips sheets and guides on cultural competence, health assessment, and culturally inclusive social support groups. CEH Resources and Tools (https://disability.ceh.org.au/) offers practitioners information on how to deliver accessible, inclusive and responsive disability services to CALD patients.
Contact
Phone: (03) 9418 9929
Email: enquiries@ceh.org.au
Website: https://www.ceh.org.au
Disability Leadership Institute
The Disability Leadership Institute offers leadership development and support for disability leaders, including coaching, training, networking, and a range of resources.
Contact
Email: engage@disabilityleaders.com.au
Website: https://disabilityleaders.com.au/
Disability Loop
Disability Loop is the online face of the AFDO NDIS service. It is designed to make information about the NDIS easy to find, easy to use and accessible.
Contact
Phone: 03 9662 3324
Toll-Free: 1800 219 969
Email: disabilityloop@afdo.org.au
Website: https://www.disabilityloop.org.au
Disability Support Guide
DPS is Australia’s leading independent multiplatform media company providing vital resources for senior Australians and people living with a disability.
Contact
Phone: 1300 186 688
Email: info@disabilitysupportguide.com.au
Website: https://www.disabilitysupportguide.com.au
IDEAS Disability Information
IDEAS is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential.
Contact
Phone: 02 6947 3377
Email: ideas@ideas.org.au
Website: https://eccv.org.au/multicultural-disability-hub/z
Link Magazine
Link Magazine is Australia’s premier national cross-disability publication. The magazine is published in print & online six times a year to share the latest news, research and opinion on issues facing the disability sector
Contact
Website: https://linkonline.com.au/
Melbourne Disability Institute (MDI)
The Melbourne Disability Institute is building a collaborative and inclusive interdisciplinary disability research agenda at the University of Melbourne, aiming to guide social and disability policy reforms and to advance opportunity and equity for people with disability, their families and carers.
Contact
Phone: 13 6352
Email: md-i@unimelb.edu.au
Website: https://disability.unimelb.edu.au
Convention on the Rights of Persons with Disabilities (CRPD)
The purpose of the present Convention is to promote, protect and ensure the full and equal enjoyment of all human rights and fundamental freedoms by all persons with disabilities, and to promote respect for their inherent dignity. Translated versions, Sign Language and easy read full versions of the convention are available.
Contact
Website: https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities.
Victorian Government Health Translations Directory
Online directory featuring a vast collection of reliable health information – including disability-related material – translated in a large number of languages.
Contact
Phone: (03) 9418 9929
Website: https://www.healthtranslations.vic.gov.au
Legal Support and Complaints
Office of the Public Advocate (OPA)
A free legal advocacy service to assist people with a disability in employment, education and training, and NDIA decision reviews by the Administrative Appeals Tribunal (AAT) appeals.
Contact
Phone: 1300 309 337
Website: https://www.publicadvocate.vic.gov.au
AED Legal Centre
A free legal advocacy service to assist people with a disability in employment, education and training, and NDIA decision reviews by the Administrative Appeals Tribunal (AAT) appeals.
Contact
Phone: (03) 9639 4333
Email: noni.lord@aed.org.au
Website: https://www.aed.org.au
Disability Discrimination Legal
DDLS is a statewide independent community legal centre that specialises in disability discrimination legal matters, providing free legal services.
Contact
Phone: (03) 9654 8644
Email: info@ddls.org.au
Your Story Disability Legal
Your Story Disability Legal Support works in partnership with communities to deliver a person centred, trauma-informed and culturally safe legal service, empowering people with disability to share their story with the Disability Royal Commission work in partnership with communities to deliver a person centred, trauma-informed and culturally safe legal service.
Contact
Phone: 1800 77 1800
Email: yourstorydisability@legalaid.qld.gov.au
Victorian Disability Worker Commission
The Commission supports Victorian disability workers and encourages them to officially register with them for a safer, stronger sector for people with disability.
Contact
Phone: 1800 497 132
Website
https://www.vdwc.vic.gov.au
