Key Multicultural NDIS, Health and Disability Organisations and Resources


Welcome to the ECCV online directory dedicated to key multicultural NDIS, Health, Disability organisations, and resources.

Contact Person:

Hella Ibrahim, Sector Communications and Engagement Officer


Phone: (03) 9354 9555



Disability and NDIS advice, support and information



AMAZE helps to identify and work with peer-support groups of people with autism to build their capacity to engage with the NDIS whilst developing skills and confidence to participate in the community. For more information, contact: 

Carers Victoria

Carers Victoria offers advice, support and information for multicultural carers. Carers Victoria staff are trained to understand the particular needs of carers from different cultures and can provide advice, support and information if English is not your preferred language. They can organise an interpreter when you call the advisory line. Some Carers Victoria brochures and fact sheets are also available in languages other than English. The Care Aware website, which provides information for carers, has a ‘snapshot’ of information available in 15 community languages. For more information, contact: 1800 242 636

Centre for Culture Ethnicity and Health (CEH)  – Multicultural health and support service

CEH has developed a comprehensive range of resources, tips sheets and guides on cultural competence, health assessment, language services, interpreters and the NDIS fact sheets,  consumer participation, health literacy and culturally inclusive social support groups. CEH Resources & Tools helps practitioners find information on how to deliver more accessible, inclusive and responsive disability services to CALD communities. For more information, contact:  9418 9929

Foundation House

The Victorian Foundation for Survivors of Torture Inc. (also known as Foundation House) provides services to advance the health, wellbeing and human rights of people of refugee backgrounds in Victoria who have experienced torture or other traumatic events in their country of origin or while fleeing those countries. For more information, contact:

Migrant Resource Centre North West

MRC North West Region Inc. can support you in your NDIS journey.  MRC North West Region Inc., is registered to provide supports for NDIS participants in Brimbank, Melton, Hume and Moreland.

For assistance or more information, contact:  Zeinab Hussein on 9367 6044  or                       

Migrant Information Centre (Eastern Melbourne)

The Migrant Information Centre is committed to assisting migrants and refugees and older people with disabilities and their Carers, community groups and service providers in the Eastern Region of Melbourne to enhance their settlement and access to services and strengthen their participation within the community and fully participate and contribute to our multicultural community in the eastern suburbs of Melbourne. For more information, contact: Box Hill 9285 4888, Croydon: 9020 2969   Ringwood: 9870 1351

National Disability insurance Agency  (NDIA)

To stay up to date with all things NDIS, visit their website at

Regional Disability Advocacy Service (RDAS)

RDAS is a not-for-profit organisation that assists people with a disability living in the Oven Murray district of North East Victoria and the Murrumbidgee district of Southern NSW. They provide free and independent advocacy and information to anyone with a disability, of any age to ensure equality of rights and increased integration into the community. They can assist people to find services that will meet your needs and link you into service of your choice. For more information, contact: 1800 250 292

Victorian Arabic Social Services (VASS)

VASS is an ECCV member and a  state-wide key service provider that specializes in working with people of Arabic Speaking Backgrounds, of all ages, needs and abilities. VASS is registered with the NDIS to provide a culturally and linguistically appropriate Social Support Group. VASS plans to further expand its NDIS services. VASS is also funded for other Social Groups for people of Arabic Speaking Backgrounds with disability or their carers (through the HACC PYP program) across the state, and the Access and Support Program. VASS employs bilingual staff across all programs.  For more information please contact:  9359 2861,

The Victorian Refugee Health Network

The Victorian Refugee Health Network is auspiced by Foundation House.  It provides a unique forum bringing together primary and specialist services, settlement and support agencies and government departments to identify and address refugee and asylum seeker health issues. For more information, contact: 

Victorian Government Health Translations Directory

Health practitioners who work with CALD communities can use this online directory to find reliable translated health information. The library collects and indexes multilingual health and wellbeing information produced by a range of organisations. Reliable translated information about health and wellbeing. It is an initiative from the Victorian Government of Australia, which aims to improve the health and wellbeing of people from culturally and linguistically diverse backgrounds.   They do this by providing health professionals and community members with reliable, accurate, and up to date health and wellbeing information in many different languages. They link to multilingual resources published by government departments, peak health bodies, hospitals, and community health and welfare organisations. For more information, contact:  9418 9929

Victorian Transcultural Mental Health (VTMH)

VTMH provides links to useful transcultural and related organisations and resources. It is a state-wide provider of organisational development, community engagement, workforce education and support, and research and evaluation. VTMH is funded by the Mental Health, Drugs and Regions Division of the Victorian Department of Health and Human Services (DHHS) and administered by St Vincent’s Hospital, Melbourne.  The unit works with organisations and agencies to strengthen their capacity to address inequity in mental health service provision, with the overarching goal of improving the mental health, social and emotional wellbeing of culturally diverse individuals, families and communities.  VTMH was a also consortium member of the Mental Health in Multicultural Australia (MHiMA) national project until 2015. For more information, contact: 03 9231 3300



Action for More independence & Dignity in Accommodation (AMIDA)

AMIDA provides advocacy, information, support & campaigning for people with disabilities in the area of housing and tenancy issues. AMIDA acknowledges that people with disability have a right to a choice of whom they live with and where they live. People with disability have a right to good quality housing which is accessible, affordable and non-institutional. People with disability have a right to live in the community with access to support to participate and have a good quality of life. For more information contact:  Ross House, Melbourne:


Action on Disability in Ethnic Communities (ADEC)

ADEC supports people with a disability from CALD backgrounds to fully participate as members of the Victorian community. The service provides a range of resources and programs including Access and Support, advocacy, group work, respite, mental health and community development. ADEC is also an NDIS provider offering direct services and support coordination. For more information, contact:


AED Legal Centre

A free legal advocacy service to assist people with a disability in employment, education and training. AED also offers the NDIS Appeals Program – legal advocacy for NDIS participants who want a review of an NDIA decision by the Administrative Appeals Tribunal (AAT). For more information, contact:, 9639 4333


Association for Children with a Disability  (ACD)

ACD is the leading advocacy and information service for families of children with any type of disability living in Victoria. They assist parents to understand and navigate the NDIS rollout and ensure they are prepared for their NDIS planning meeting. It is important to know the potential funding options that are available, and to ensure that every child’s needs will be met through this understanding. ACD runs workshops exclusively for parents to better navigate this process and feel prepared for their first NDIS planning meeting. For more information, contact:


Blind Citizens Australia (BCA)

BCA is the united voice of Australians who are blind or vision impaired.

Their mission is to achieve equity and equality by our empowerment, by promoting positive community attitudes, and by striving for high quality and accessible services which meet our needs. Whether you are blind, have a vision impairment, a family member or friend of a person who is blind or vision impaired, BCA is there to assist you. For more information, contact: 1800 033


Communication Rights Australia (CAUS)

An advocacy and information service for people with little or no speech. CAUS Support Coordination  helps you understand your NDIS plan, explore the supports available, and connect you to the supports you choose. It is not available to every NDIS participant, but if it is included in your NDIS plan, you will have an allocation of funds for Support Coordination. That’s where CAUS can assist you to navigate the way forward – so you can power on with achieving your goals. For more information contact:,  1300 666 604 


Disability Discrimination Legal Service (DDLS)

Provides legal advice and assistance to people affected by the Disability Discrimination Act. For more information, contact: Ross House, 9654 8644,


DnD – Disability and Diversity

Diversity & Disability (DnD) program is a disability self-advocacy program delivered at the Migrant Resource Centre (MRC) St Albans office.  The program is run by ethnic people with disabilities. It provides support to people with a disability from a culturally and linguistically diverse (CALD) background to speak for themselves and achieve their full potential as valued citizens of the community. DnD aspires to enhance the freedom, independence, knowledge and opportunities for people with disability from a CALD background. For more information, contact:


Disability Justice Advocacy (DJA)

DJA provides advocacy support to people who have high support needs as a result of a physical or multiple disabilities. Their focus is about working with the person with a disability and supporting their needs, rights and interests to address and resolve issues they identify. For more information, contact:, 9474 0077


Disability Resources Centre  – DRC Advocacy  DARU

DRC provides individual advocacy for adults with disability. They work on systemic issues and conduct and support campaigns which aim to provide long-term benefits for many people.  Founded in 1981 DRC aims to ensure that all Victorians with disabilities enjoy the same rights and life opportunities as other members of society. DRC is a membership-driven organisation managed and staffed by people with disabilities. DRC is funded by the State Government Office for Disability to provide individual advocacy for adults with disability. For more information, contact: City:  9671 3000 & Dandenong: 9791 4870 e:


Leadership Plus

Leadership Plus offers free advocacy services to any person with a disability. They make a special effort to provide advocacy support for people with an acquired brain injury. They advocate for individuals so that all people with disability have the opportunity to reach their full potential. If the NDIS plan you get does not meet your reasonable and necessary support needs, you can ask for it to be reviewed. For more information, contact: 9489 2999,


National Ethnic Disability Alliance (NEDA)

NEDA is a national Disabled People’s Organisation (DPO) that advocates federally for the human rights of people with disability, and their families, from culturally and linguistically diverse (CALD) and non-English speaking backgrounds (NESB). They are a founding member of Disabled People’s Organisations Australia (DPOA). NEDA is a community based, non-government organisation, funded by the Department of Social Services (DSS).  As a DPO, the majority of (NEDA) councillors are required to be people with disability from migrant or refugee backgrounds. For more information, contact: 02 6262 6867 


Office of the Public Advocate (OPA)

OPA safeguards the rights and interests of people with disability. It provides last resort advocacy that focuses on the interests of the person with a disability who is at risk of abuse, exploitation or neglect. Last resort means they only provide advocacy to people who have no other advocacy options. Their website can be read in Arabic, Croatian, Cantonese, Italian, Polish, Macedonian, Serbian, Spanish, Turkish and Vietnamese. For more information, contact: 1300 309 337


Reinforce Inc

Reinforce is a self-advocacy organisation run by and for people with an intellectual disability. Reinforce provides training, resources, lobbies government, holds forums, and promotes socialising and networking. Reinforce is run almost entirely be volunteers. For more information, contact: Ross House 9650 7855, or


STAR Victoria Inc

STAR Victoria Inc advocates on a state wide basis for the rights of people with an intellectual disability and their families. For more information, contact: Ross House 03 9650 2730,


Youth Disability Advocacy Service (YDAS) – Youth Affairs Council of Victoria

YDAS is Victoria’s only advocacy service that works directly with young people with disability to achieve their human rights. Young people aged 12–25 with disability can access our free individual advocacy service if they need advice or help. They offer handy hints for your NDIS planning meeting YDAS also does ongoing systemic advocacy work to improve policy around issues that are important to young people with disability. For more information, contact:   0429 964 859, 0467 763 155, 




VALID – Victorian Advocacy League for Individuals with a Disability

VALID is the peak state-wide advocacy body for people with intellectual disabilities.VALID provides information and one on one advocacy support to people with intellectual disabilities, their families, carers and advocates. VALID works with adults with intellectual disabilities who live in Victoria who have a current advocacy issue.  For more information, contact:, 9416 4003


Mental Health Victoria

Mental Health Victoria is the peak body for mental health service providers in Victoria. It specialises in public policy, workforce development and training, and services that build individual, organisational and community capacity. Mental Health Victoria translates best evidence into practice for the benefit of its members and their staff, consumers and communities. Their services, resources and advocacy efforts are informed by Australian and international best practice.  For more information, contact:




AMPARO Advocacy

AMPARO supports people from CALD backgrounds with disability to better understand disability in an Australian context.  Factsheets translated into 33 community languages and are also available as audio visual translations in eight of these community languages. Go to: For more information, contact:


Australian Federation of Disability Organisations (AFDO)

AFDO is a Disabled People’s Organisation (DPO) controlled by people with disability (at least 51% of people with disability at the Board and membership levels).  It aims to increase people’s understanding of the NDIS and boost their confidence in accessing the scheme. Current work is focused on building an inclusive (NDIS) and making sure that people with disability are central to its design and implementation. For more information, contact:


Disability Loop

Disability Loop is the online face of the AFDO National Disability Insurance Scheme (NDIS) website. It is designed to make information about the NDIS easy to find, easy to use and as accessible to as many people as possible. For more information, contact:  


National Multilingual Disability Hub

Settlement Services International’s multilingual hotline and website provides relevant and easily accessible information on disability and the NDIS in 14 languages: Arabic, Assyrian, Bangla, Cantonese, Farsi, Greek, Italian, Macedonian, Mandarin, Nepali, Spanish Tamil, Urdu, and Vietnamese. For more information, contact:


Translations and Interpreter Services (TIS)

Interpreting support for NDIS Participants. Participants from culturally and linguistically diverse backgrounds may require assistance to access translation and interpreting services in order to implement the supports available in their National Disability Insurance Scheme (NDIS) Plan. If participants or their parents or carers have English as a second language, assistance from the National Translation and Interpreter Services (TIS National) is available to assist with translation. For more information, contact : 13 14 50



Australian Foundation for Disability (AFFORD)

Afford provides disability supports in Victoria, NSW and QLD that inspire and enrich lives everyday including: group homes, respite, getaways, support coordination, employment and much more. They are focused on quality and take pride in supporting people from all backgrounds. For more information, contact:  Frankston Head Office  1300 278 996


Autism Spectrum Australia – Aspect Choose & Connect

Autism Spectrum Australia (Aspect) is Australia’s largest service provider for people on the autism spectrum. Aspect supports many people on the spectrum from different cultural backgrounds. Their specialised, evidence informed schools program is one of the largest in the world, with additional services that include information and advice, diagnostic assessments, behaviour support, parent and family support, and adult programs. For more information, contact the Heatherton office at: 8808 6500



Boosting the Local Care Workforce Program

The Boosting the Local Care Workforce Program (the Program) is designed to enhance the immediate capacity of disability and aged care service providers to achieve an effective market for disability services under the National Disability Insurance Scheme (NDIS).


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We are proud to recognise the Wurundjeri people of the Kulin nation, as the first Australians, cultural leaders and traditional custodians of the land from which we advocate for ethnic community groups. We pay our respects to their elders, past & present.

ECCV Statement: Recognising the Rights of Aboriginal & Torres Strait Islanders 

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Ethnic Communities' Council of Victoria
Suite 101, 398 Sydney Road,
Coburg VIC 3058
Phone: (03) 9354 9555