Disability Directory:
Key Multicultural NDIS, Health and Disability Organisations & Resources

Welcome to the ECCV online directory dedicated to key multicultural NDIS, Health, Disability organisations, and resources.
People with disability from migrant and refugee backgrounds may face a lack of information, isolation, and difficulty connecting with support services.
Many organisations offer disability support and advocacy services, from organising suitable bilingual carers to providing culturally and linguistically appropriate resources.

Email ndis@eccv.org.au to contribute to this page or update your details.

Phone: (03) 9354 9555

NATIONAL DISABILITY INSURANCE AGENCY (NDIA) 

https://www.ndis.gov.au 

The one-stop website for everything to do with the National Disability Insurance Scheme, including access to services and providers.  

Contact 

Phone: 1800 800 110 

Email: enquiries@ndis.gov.au  

Victorian 

 AMAZE 
https://www.amaze.org.au 
Amaze works with people with autism to build their capacity to engage with the NDIS whilst developing skills and confidence to participate in the community.  
Contact 
Phone 1300 308 699 
Email  info@amaze.org.au 

 

BLIND CITIZENS AUSTRALIA (BCA) 

https://www.bca.org.au 

BCA represents blind and vision impaired Australians. Its mission is to achieve equity and equality, to empower, promote positive community attitudes, and strive for quality services. 

Contact 

Phone: 1800 033 660 

Email:  bca@bca.org.au 

 

CARERS VICTORIA 

https://www.carersvictoria.org.au 

Carers Victoria offers advice, support and information for multicultural carers. Information, resources and fact sheets are available in a multitude of languages.  

Contact 

Phone 1 800 514 845 

Phone 03 9396 9500 

Email reception@carersvictoria.org.au 

 

DOWN SYNDROME VICTORIA 

https://www.downsyndrome.org.au/vic/ 

The Down Syndrome Federation provides a range of supports and services for people with Down syndrome, their families and supporters. 

They also provide services to schools, health professionals and other professionals who want to learn more about Down syndrome. 

Contact 

Phone: 1300881935  

Email: info@downsyndrome.org.au. 

 

 

National 

 

AUSTRALIAN FEDERATION OF DISABILITY ORGANISATIONS (AFDO) 

https://www.afdo.org.au/  

AFDO is a Disabled People’s Organisation (DPO) controlled by people with disability, aiming to increase people’s understanding of the NDIS and boost their confidence in accessing the scheme.  

Contact 

Phone: 02 6198 3361 

Toll-free: 1800 219 969 

Email: office@afdo.org.au 

 

CHILDREN AND YOUNG PEOPLE WITH DISABILITY AUSTRALIA 

https://www.cyda.org.au/  

CYDA is the national peak body for children and young people (aged 0-25) with disability. It is a not-for-profit community-based organisation making sure governments, communities and families, are empowering children and young people with disability to fully exercise their rights and aspirations.  

Contact 

Phone: 03 9417 1025 

Email: info@cyda.org.au 

 

DEAFNESS FORUM OF AUSTRALIA 

https://www.deafnessforum.org.au/  

Deafness Forum is the peak national body representing the interests of Australians who are deaf, a hearing loss, or an ear or balance disorder, and their families. 

Contact 

Email: hello@deafnessforum.org.au  

 

DISABILITY ADVOCACY NETWORK AUSTRALIA (DANA) 

https://www.dana.org.au/  

DANA is the national representative body for a network of disability advocacy organisations throughout Australia, supporting communication and information sharing between advocacy organisations, and promoting the rights, needs and value of people with disabilities. 

Contact 

Email: ceo@dana.org.au  

 

FIRST PEOPLES DISABILITY NETWORK AUSTRALIA 

https://fpdn.org.au/  

FPDN is a national organisation governed by First Peoples with lived experience of Disability, offering services for Australia’s First Peoples with disability, their families and communities. 

Contact 

Phone: 02 9267 4195 

Email: enquiries@fpdn.org.au  

 

INCLUSION AUSTRALIA 

https://www.inclusionaustralia.org.au/ 

Inclusion Australia is the national peak body for intellectual disability, providing expertise and advice to Federal Government and other organisations to drive systemic change in Australia.   

Contact 

Phone: 1300 312 343 

Email: admin@inclusionaustralia.org.au  

 

NATIONAL DISABILITY SERVICES (NDS) 

https://www.nds.org.au/  

NDS is Australia’s peak body for non-government disability service organisations, representing over 1200 providers offering services to people with all types of disability. 

Contact 

Phone: 03 8341 4300 

Form: https://www.nds.org.au/index.php/contact# 

 

PHYSICAL DISABILITY AUSTRALIA (PDA) 

https://www.pda.org.au/ 

PDAustralia is a national peak Disability Peoples Organisation (DPO) run by people with physical disability for people with physical disability, enabling every Australian living with a physical disability to realise their full potential. 

Contact 

Phone: 1800 PDA ORG (1800 732 674) 

Email: manager@pda.org.au 

 

VISION AUSTRALIA 

https://www.visionaustralia.org 

The leading national provider of blindness and low vision services in Australia, working in partnership with Australians who are blind or have low vision to help them achieve the possibilities they choose in life. 

Contact 

Phone: 1300 84 74 66
Email: info@visionaustralia.org 

ACTION FOR MORE INDEPENDENCE & DIGNITY ACCOMODATION (AMIDA) 

https://www.amida.org.au/ 

AMIDA provides advocacy, information, support & campaigning for people with disabilities in the area of housing and tenancy issues.   

Contact   

Email amida@amida.org.au 

 

ACTION ON DISABILITY IN ETHNIC COMMUNITIES (ADEC) 

https://adec.org.au 

ADEC supports people with a disability from CALD backgrounds to fully participate in the community. Its services include resources and programs, as well as NDIS coordination.  

Contact 

Email: info@adec.org.au 

 

AMPARO ADVOCACY 

https://www.amparo.org.au  

AMPARO supports people from CALD backgrounds with disability to better understand disability in an Australian context.   

Contact 

Phone: 07 3354 4900 

Email: info@amparo.org.au  

 

ASSOCIATION FOR CHILDREN WITH A DISABILITY (ACD) 

https://www.acd.org.au/ 

ACD is the leading advocacy and information service for families of children with disability in Victoria. ACD runs workshops to help parents navigate the NDIS. 

Contact 

Email: mail@acd.org.au 

 

 

BRAIN INJURY AUSTRALIA 

https://www.braininjuryaustralia.org.au 

Brain Injury Australia (BIA) is the central clearinghouse of information and gateway to nationwide referral for optimising the social and economic participation of all Australians living with brain injury. 

Contact 

Phone: 1800 BRAIN1 (1800 272 461) 

Email: admin@braininjuryaustralia.org.au  

 

COMMUNICATION RIGHTS AUSTRALIA (CAUS) 

https://www.communicationrights.org.au 

An advocacy and information service for people with little or no speech. CAUS Support Coordination helps with NDIS planning and the supports available. 

Contact 

Phone: 1300 666 604  

Email: info@communicationrights.org.au 

 

COUNCIL FOR INTELLECTUAL DISABILITY 

https://cid.org.au/ 

CID is a disability rights organisation led by people with intellectual disability, campaigning for change and providing information, workshops and resources.  

Contact 

Phone: 1800 424 065  

Email: info@cid.org.au  

 

DEAF CONNECT 

https://deafconnect.org.au/  

Deaf Connect is the largest whole-of-life service provider for Deaf, Deafblind and hard of hearing Australians, supporting them and their families to make choices and actions to thrive in life, while delivering on a national agenda to improve equity for the Deaf community, and to remove systemic cultural and language barriers. 

Contact 

Email: info@deafconnect.org.au 

 

DISABLED PEOPLE’S ORGANISATIONS AUSTRALIA   

https://dpoa.org.au/ 

DPO Australia is an alliance of four national Disabled Peoples Organisations (DPOs) in Australia, promoting and advancing the human rights and freedoms of all people with disability 

Contact 

Email: director@dpoa.org.au  

 

DISABILITY ADVOCACY NETWORK AUSTRALIA (DANA) 

https://www.dana.org.au/  

DANA is the national representative body for a network of disability advocacy organisations throughout Australia, supporting communication and information sharing between advocacy organisations, and promoting the rights, needs and value of people with disabilities. 

Contact 

Email: ceo@dana.org.au  

 

DISABILITY RESOURCES CENTRE (DRC) ADVOCACY 

https://drc.org.au/  

DRC is a membership-driven advocacy and campaigning organisation run by and for people with lived experience of disability, working to ensure that Victorians with disabilities enjoy the same rights and opportunities as every other member of society. 

Contact  

Phone: 03 9671 3000 

Email: info@drc.org.au  

 

DYLAN ALCOTT FOUNDATION 

https://dylanalcottfoundation.com.au 

The Dylan Alcott Foundation is a charitable organisation with the core purpose of helping young Australians with disabilities gain confidence, fulfill their potential and achieve their dreams. 

Contact 

Phone 03 9624 2250
Email info@dylanalcottfoundation.com.au 

 

 

EVERY AUSTRALIAN COUNTS 

https://everyaustraliancounts.com.au/ 

Every Australian Counts is the grassroots campaign that fought for the introduction of the National Disability Insurance Scheme and won. The campaign continues to fight to make sure the NDIS delivers on its promise to people with disability. 

Contact 

Email: info@everyaustraliancounts.com.au   

 

NATIONAL ETHNIC DISABILITY ALLIANCE (NEDA) 

http://www.neda.org.au/ 

NEDA is a national Disabled People’s Organisation (DPO) that advocates for the rights of people with disability, and their families, from culturally and linguistically diverse (CALD) and non-English speaking backgrounds (NESB).  

Contact 

Phone 02 6262 6867
 

OFFICE OF THE PUBLIC ADVOCATE (OPA) 

https://www.publicadvocate.vic.gov.au/ 

OPA safeguards the rights and interests of people with disabilities, providing last resort advocacy to anyone at risk of abuse, exploitation or neglect.  

Contact 

Phone: 1300 309 337 

 

PEOPLE WITH DISABILITY AUSTRALIA (PWDA)  

https://pwd.org.au/ 

PWDA is a national disability rights, advocacy and representative organisation that is made up of, led and governed by people with disability. 

Contact 

Email: pwd@pwd.org.au  

 

STAR VICTORIA INC 

https://starvictoria.org.au/  

STAR Victoria is an independent community organisation, dedicated to advocating for and working with people who have an intellectual disability and their families.  

Contact 

Phone: 03 9650 2730 

Email: info@starvictoria.org.au  

 

VICTORIAN ADVOCACY LEAGUE FOR INDIVIDUALS WITH A DISABILITY (VALID) 

https://valid.org.au/ 

VALID’s mission is to promote and protect the human rights of people with an intellectual disability and to champion their rights as citizens to: Community Presence, Choice, Respect, Community Participation and Self Determination. 

Contact 

Phone:  03 9416 4003 

Email: intake@valid.org.au 

  

 

WOMEN WITH DISABILITIES VICTORIA (WWDA) 

https://www.wdv.org.au/  

WDV is a not-for-profit Disabled Peoples Organisation (DPO) representing women with disabilities in Victoria. It is run for and by women and non-binary people with all kinds of disabilities,   of all ages, backgrounds and lifestyles. 

Contact  

Phone: 03 9286 7800 

Email: wdv@wdv.org.au  

 

YOUTH DISABILITY ADVOCACY SERVICE (YDAS) 

https://www.yacvic.org.au/ydas/ 

YDAS works directly with young people (12-25 years old) with disabilities, offering ongoing systemic advocacy work to improve policy around issues that are important to young people with disability. 

Contact 

Phone:  0429 964 859, 0467 763 155 

Email: ydas@yacvic.org.au 

ABLE AUSTRALIA 

https://ableaustralia.org.au/ 

Able Australia is a diverse not-for-profit organisation offering a broad range of high quality services (Supported Independent Living, Community Participation, Deafblind Services, Day Programs, Community Programs, Transport Services for Seniors etc.) to help those with a disability live the life they choose. 

Contact 

Phone: 1300 225 369  

 

AUSTRALIAN FOUNDATION FOR DISABILITY (AFFORD) 
https://www.afford.com.au/  

Afford provides disability supports that inspire and enrich lives everyday including: group homes, respite, getaways, support coordination, employment and more 

Contact 

Phone: 1300 241 660 

Email: info@afford.com.au  

 

 

 

AUTISM SPECTRUM AUSTRALIA (ASPECT) 

https://www.autismspectrum.org.au/ 

ASPECT is a not-for-profit autism-specific service provider, working with people on the autism spectrum, and their families to deliver person-focused, evidence-based solutions.  

Contact 

Phone: 1800 277 328 

Email: customerservice@autismspectrum.org.au  

 

INDEPENDENCE AUSTRALIA 

https://www.independenceaustralia.com.au/ 

Independence Australia is a social enterprise based in Victoria, Australia, providing choices and services for people living with a disability or other personal need, supporting them to regain and retain their independence within a supportive community.  

Contact 

Phone: 1300 704 456 

 

MACKILLOP FAMILY SERVICES 

https://www.mackillop.org.au/ 

Working for the rights of all children to be free to enjoy their childhood in a safe and loving home, where they are nurtured and have a sense of belonging and cultural identity. 

Contact 

1300 871 677 Foster Carer Line 

1300 218 935 Donor Enquiry 

 

 

OC CONNECTIONS 

https://occonnections.org/ 

OC Connections is a specialised support provider assisting people with intellectual disability and their families navigate the NDIS, find a home, achieve their goals and socialise.  

Contact 

Phone: (03) 9569 0603  

Email: admin@occonnections.org 

 

 

Spectrum 

https://spectrumvic.org.au/service/disability-services/ 

DETAILS NEEDED 

 

VICTORIAN ARABIC SOCIAL SERVICES (VASS) 

http://www.vass.org.au 

VASS is a key service provider working with people of Arabic Speaking Background. VASS is registered with the NDIS to provide culturally and linguistically appropriate services.  

Contact 

Phone: (03) 9359 2861 

Email: mail@vass.org.au 

 

Other ethno-specific services? 

 

 

YOUR STORY DISABILITY LEGAL SUPPORT 

https://yourstorydisabilitylegal.org.au/Home  

Your Story Disability Legal Support works in partnership with communities to deliver a person centred, trauma-informed and culturally safe legal service, empowering people with disability to share their story with the Disability Royal Commission  

work in partnership with communities to deliver a person centred, trauma-informed and culturally safe legal service. 

Contact??? 

 

 

UNITING 

https://www.unitingvictas.org.au/ 

A registered NDIS provider Uniting delivers support services and programs across Victoria and Tasmania to ensure the best care and assistance available at all times. 

Contact 

Phone: 1800 668 426 

Email: hello@unitingvictas.org.au 

DND – DISABILITY AND DIVERSITY 

http://www.mrcnorthwest.org.au/index.html 

DND is a self-advocacy program supporting people with disability from migrant and refugee backgrounds living in North West Victoria. The program is run by people with disability from CALD backgrounds and delivered at the Migrant Resource Centre (MRC) St Albans office. 

Contact 

Phone: (03) 9367 6044 

Email: dnd@mrcnorthwest.org.au 

 

 

MIGRANT RESOURCE CENTRE NORTH WEST 

https://www.mrcnorthwest.org.au 

MRC North West Region Inc is registered to provide support for NDIS participants in Brimbank, Melton, Hume and Moreland. 

Contact 

Phone 1300 676 044 

 

MIGRANT INFORMATION CENTRE (EASTERN MELBOURNE) 

https://miceastmelb.com.au 
The Centre helps migrants, refugees, people with disabilities, community groups and service providers in Eastern Melbourne through their settlement, disability support services included.  

Contact  

Box Hill Phone: (03) 9285 4888 

Ringwood Phone: (03) 9870 1351 

 

REGIONAL DISABILITY ADVOCACY SERVICE (RDAS) 

https://rdas.org.au 

RDAS is a not-for-profit organisation that assists people with a disability living in the Oven Murray district of North East Victoria and the Murrumbidgee district of Southern NSW.  

Contact 

Phone 1800 250 292 

 

 

NEW WAVE 

https://newwavegippsland.com 

A self-advocacy group based in Gippsland for people with intellectual disability interested in learning about their rights and supporting each other to become more integrated into the local community. 

Contact 

Phone: 0456 000 083 

Email: newwaveteam@gmail.com 

ATWORK 

https://www.atworkaustralia.com.au/ 

AtWork Australia improves participation in society for people living with disability or disadvantage by helping them build skills and job readiness and supporting through job interviews and into employment.   

Contact 

Phone: 1300 080  856 

 

 

ABILITY WORKS  

https://www.abilityworks.com.au/ 

Ability Works is a renowned not for profit social enterprise that offers a welcoming and inclusive workplace for people from all walks of life, delivering inventive, commercially competitive solutions for our business customers. 

Contact 

Phone: (03) 98537080 

Email: info@abilityworks.com.au 

 

 

 

BRUNSWICK INDUSTRIES 

https://www.brunswickindustries.org.au/  

Brunswick Industries Association is a leading employer of people with a disability and provides businesses with a competitive choice when looking to outsource their service and production requirements. Accredited social enterprise. NDIS provider.  

Contact 

Phone: (03) 9380 7444 
Email: reception@brunswickindustries.org.au 

 

LATROBE VALLEY ENTERPRISES 

https://lve.com.au/  

LVE offers meaningful work opportunities for people living with a disability, giving them the ability to integrate and participate as fully as possible in the life of the general community and gain their independence.  

Contact 

Phone: (03) 5134 1555 

Email: office@lve.com.au 

 

WISE EMPLOYMENT 
https://wiseemployment.com.au/ 

WISE Employment is one of Australia’s leading not-for-profit employment services providers and agency for Disability Employment Services (DES), jobactive, social enterprises, NDIS supports, rehabilitation, training, mental health programs, and specialist job seeker and employer programs and services. 

Contact 

Phone: 1800685105 

 

WORKSKILL AUSTRALIA 

https://www.workskil.com.au/ 

Worksill provides a range of employment, work experience, disability, youth, Indigenous and community services, helping Australians with disadvantage or disability to achieve sustained economic and social self-reliance.  

Contact 

Phone: 1800 125 555 

 

AED LEGAL CENTRE 

https://www.aed.org.au 

A free legal advocacy service to assist people with a disability in employment, education and training, and NDIA decision reviews by the Administrative Appeals Tribunal (AAT) appeals. 

Contact 

Phone: (03) 9639 4333 

Email: noni.lord@aed.org.au 

 

CENTRE FOR CULTURE, ETHNICITY AND HEALTH (CEH) 

https://www.ceh.org.au 

CEH offers a range of resources, tips sheets and guides on cultural competence, health assessment, and culturally inclusive social support groups.  

CEH Resources and Tools (https://disability.ceh.org.au/) offers practitioners information on how to deliver accessible, inclusive and responsive disability services to CALD patients.  

Contact 

Phone (03) 9418 9929 

Email enquiries@ceh.org.au 

 

 

DISABILITY DISCRIMINATION LEGAL SERVICE (DDLS) 

http://www.ddls.org.au 

DDLS is a statewide independent community legal centre that specialises in disability discrimination legal matters, providing free legal services.  

Contact 

Phone: 03 9654 8644 

Email: info@ddls.org.au 

 

 

 

Disability Gateway? 

 

 

 

 

DISABILITY LEADERSHIP INSTITUTE 

https://disabilityleaders.com.au/  

The Disability Leadership Institute offers leadership development and support for disability leaders, including coaching, training, networking, and a range of resources. 

Contact 

Email: engage@disabilityleaders.com.au 

 

DISABILITY LOOP 

https://www.disabilityloop.org.au/  

Disability Loop is the online face of the AFDO NDIS service. It is designed to make information about the NDIS easy to find, easy to use and accessible.  

Contact 

Phone: 03 9662 3324 

Toll-free: 1800 219 969 

Email: disabilityloop@afdo.org.au  

 

 

IDEAS DISABILITY INFORMATION  

https://www.ideas.org.au/ 

IDEAS is a national organisation whose purpose is to provide access to independent information and opportunities for people with disabilities, their supporters and the community to reach their full potential. 

Contact 

Phone: 02 6947 3377 

Email: ideas@ideas.org.au 

 

MELBOURNE DISABILITY INSTITUTE (MDI) 
https://disability.unimelb.edu.au/  

The Melbourne Disability Institute is building a collaborative and inclusive interdisciplinary disability research agenda at the University of Melbourne, aiming to guide social and disability policy reforms and to advance opportunity and equity for people with disability, their families and carers. 

Contact 

Phone: 13 MELB (13 6352) 

Email: md-i@unimelb.edu.au 

 

MIACCESS? 

https://miaccess.com.au/home-page/ 

 

 

VICTORIAN GOVERNMENT HEALTH TRANSLATIONS DIRECTORY 

https://www.healthtranslations.vic.gov.au 

Online directory featuring a vast collection of reliable health information – including disability-related material – translated in a large number of languages. 

Contact 

Phone (03) 9418 9929 

 

YOORALLA 

https://www.yooralla.com.au/ 

Supporting people with disability of all ages and needs in their homes and the community with quality services, including job support and NDIS support.  

Contact 

Phone: (03) 9666 4500  

Email: yooralla@yooralla.com.au 

 

 

 

 

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ECCV acknowledges the Wurundjeri People of the Kulin Nation as the Traditional Owners of the Country on which we work. We pay respect to their Elders past and present, acknowledge their continuing connections to land, sea and community, and
extend respect to Traditional Owners throughout Victoria.

 

Connect with ECCV

Ethnic Communities' Council of Victoria
Suite 101, 398 Sydney Road,
Coburg VIC 3058
Phone: (03) 9354 9555
Email: eccv@eccv.org.au

 

 

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