Community Connectors – NDIS

    Members of Victoria’s multicultural community may face additional barriers when trying to access government services. This can include differences in culture or language, or not knowing what services are available.

    The Multicultural NDIS Community Connector Program supports people from multicultural backgrounds to engage with the National Disability Insurance Scheme (NDIS).

    The Community Connectors could help you apply for the NDIS, better understand the NDIS process, and connect you with your local NDIS contacts and services.

    Our aim is for people with disabilities to live independent and empowered lives.

    Free Service

    This is a free service and currently available to people with disabilities, carers and families from multicultural backgrounds who are living in Brimbank, Darebin, Hume, Moreland, Whittlesea, and Greater Shepparton.

    • Families of children aged 0-6 with developmental delay or disability.
    • A person 7 to 65 years of age with a disability that affects their ability to engage in daily activities.
    • Australian citizens, permanent residents, holders of Protection Special Category Visas.

    Bilingual Staff 

    We have staff who speak the following languages: 

    • Arabic, Cantonese, Mandarin, Dinka, Hindi, Punjabi, Somali, Tigre, Tigrinya, Turkish, Urdu and Vietnamese. 

    Referral Information

    Referrals accepted by means of service providers or Self-Referral by calling, 9am – 5pm on weekdays, ECCV Project Coordinators on:


    Access to Interpreters 

    Translating and Interpreting Services (TIS)  provides  access to phone and on-site interpreting services in over 150 languages. Call 13 14 50 and ask them to contact your local service provider. 

    Once the participant gets in touch with ECCV, they will be assigned a Community Connector to support them through their NDIS journey. 

    Funded by the Federation of Ethnic Communities’ Council of Australia.

    For more information and case studies, please visit the FECCA website here.

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    We are proud to recognise the Wurundjeri people of the Kulin nation, as the first Australians, cultural leaders and traditional custodians of the land from which we advocate for ethnic community groups. We pay our respects to their elders, past & present.

    ECCV Statement: Recognising the Rights of Aboriginal & Torres Strait Islanders 

    Connect with ECCV

    Ethnic Communities' Council of Victoria
    Suite 101, 398 Sydney Road,
    Coburg VIC 3058
    Phone: (03) 9354 9555