Aged Care Sector Support
Older people from migrant and refugee backgrounds face multiple, overlapping disadvantages and barriers and can find it difficult to navigate the aged care system.
ECCV is working to ensure that older migrants and refugees access support services that help them with everyday living and other needs, in a respectful, dignified and culturally appropriate way.
Our Work

Support at Home
The new Support at Home Program is implementing key recommendations from the Royal Commission into Aged Care Quality and Safety, which will bring community aged care services together into one streamlined service.
People from migrant and refugee communities require culturally and linguistically inclusive support as they age, and ECCV is committed to working with our members and partners, the sector and government to ensure this is a priority in the reform process.

Access & Support Network
Victoria’s Access and Support (A&S) program supports people with diverse needs to live independently at home by providing them with information and connecting them with in-home aged care service providers.
Since 2012, ECCV has been coordinating the Access & Support Network which provides a platform to discuss issues related to A&S services, offer peer support, share best practice, and stay informed of sector updates.
Latest Updates
Grand-friends: building bridges across generations
Friendships across generations are helping young and old share culture and care and may be one solution to the isolation felt by many seniors from multicultural communities.
What will change under the new Aged Care Act?
Find out what reforms are in store when the new Aged Care Act comes into effect across Australia on 1 November 2025.
Putting culture on the menu in aged care
Providing culturally appropriate food in aged care homes is essential to respecting residents’ diverse backgrounds.
Useful links & resources
ECCV has gathered the following websites to help you learn more about the aged care sector:

Further Information
To find out more about how ECCV supports the aged care sector, contact us below.
Phone: (03) 9354 9555
Email: sectorsupport@eccv.org.au

Funded by the Australian Government.



